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MAISON PALOMA πŸ‘œ

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Maison Paloma β€” where sophistication meets purpose.

Elegance in Every Detail

Crafted from Premium Materials

Each Maison Paloma bag is made with precision and care, using refined materials that embody both durability and elegance.

Our textures are inspired by classic leather craftsmanship β€” soft to the touch, resistant to time, and ethically produced.

Frequently Asked Questions

Where do you ship from? +

All orders are shipped directly from our U.S. fulfillment centers to ensure quick delivery and local support. Maison Paloma is based in the United States β€” no long international wait times.

How long does delivery take? +

Orders are processed within 1–2 business days. Standard U.S. shipping usually takes 3–6 business days depending on your location. You’ll receive tracking as soon as your order ships.

Do you offer free shipping? +

Yes β€” we offer free standard shipping within the United States on all orders over $100.

Can I track my order? +

Absolutely. Once your order ships, you’ll receive an email with a live tracking link to follow your delivery in real time.

What is your return policy? +

We offer a 30-day hassle-free return policy. If your bag doesn’t meet your expectations, you can return or exchange it within 30 days of delivery β€” no questions asked.

Are Maison Paloma bags genuine leather? +

Maison Paloma bags are crafted from high-quality vegan materials designed to replicate the texture and longevity of luxury leather β€” cruelty-free, durable, and timeless.

How should I care for my bag? +

We recommend gently wiping your bag with a soft, damp cloth and storing it in its dust bag when not in use. Avoid prolonged sun exposure and contact with oils or perfumes.

Do you offer promotions or limited offers? +

Yes β€” from time to time, we release exclusive 24-hour offers and limited-edition drops. Subscribe to our newsletter or follow us on TikTok to never miss them.

Who can I contact for help? +

Our support team is available 7 days a week at support@maisonpaloma.com. We usually reply within 12 hours.

Maison Paloma

Loved by women who live in their bags

City look with shoulder bag
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β€œChic and practical. Arrived fast and looks even better IRL.”

Kristen β€” New York
Black statement bag with buckles
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β€œQuality is legit. Elevated my outfits instantly.”

Alyssa β€” Los Angeles
Street style with mini bag
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β€œThe 2-for-1 deal is unbeatable. Kept one, gifted one.”

Jasmine β€” Miami
Minimal black top with crescent bag
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β€œLightweight, luxe hardware, goes with everything.”

Sofia β€” Chicago
Trench coat with small buckle bag
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β€œFeels premium, holds essentials, gets compliments.”

Noelle β€” Dallas